Manheim is excited to introduce a new feature designed to streamline your auction experience: the Simulcast Buyer-Auctioneer Chat. This tool allows buyers to message auctioneers in real-time, making the auction process more efficient and user-friendly. 

Real-Time Negotiation 

With the Simulcast Buyer-Auctioneer Chat, you can negotiate in real-time, ensuring you never miss out on securing the vehicle you desire. Simply type your message into the chat box, hit send, and engage in a dynamic conversation with the auctioneer. This feature brings the fast-paced excitement of live auctions right to your desktop. 

Digital Rerun Requests 

Missed on a vehicle you want to buy? No problem! The chat feature allows you to request digital reruns effortlessly. Communicate your needs directly to the auctioneer and get the clarity you need to make informed decisions. This level of interaction ensures you have all the information at your disposal to make the best purchase choices. 


Additional Buyer Actions 

The new chat functionality also supports various buyer actions to enhance your auction experience: 

  • Suggesting Initial Opening Bids: When the auctioneer is looking for the first bid, you can suggest an initial opening bid directly through the chat. 
  • Making Offers on No Sale Vehicles: If a vehicle didn’t sell during a seller’s run, you can make an offer on it via the chat. 
  • Requesting Digital Vehicle Reruns: During a seller’s run, you can request a digital rerun of the vehicle for a closer look. 
  • Making Live “IF” Decisions: You can make live “IF” decisions, providing flexibility and immediacy in your bidding strategy. 

Additional Information 

  • Exclusive Visibility: Your messages are only visible to the auctioneers, ensuring a private and focused communication channel. Buyers should be sure to enable audio on their desktop as auctioneers will provide a verbal response to the buyer chat.  
  • Browser Compatibility: The chat feature is compatible with all browsers, making it accessible to everyone. 
  • Desktop Only: Currently, this feature is only accessible on desktop, ensuring a stable and robust experience. 

Compliance and Monitoring 

To maintain a professional and respectful environment, all chats are monitored and must adhere to Manheim Marketplace Policies. This ensures that the communication remains constructive and beneficial for all parties involved. 

Embrace a More Efficient Auction Process 

The Simulcast Buyer-Auctioneer Chat is designed to enhance efficiency, making the auction process more interactive, transparent, and effective. So, gear up and experience a smoother auction journey with Manheim’s Simulcast Live sales. Your next great deal is just a message away! >>